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Terms of Services

Effective Date: 17th Feb, 2025

Last Updated: 17th Feb, 2025

Welcome to Cross Digital. These Terms and Conditions govern your use of our services, including but not limited to Search Engine Optimization (SEO), Google My Business (GMB) management, Digital Marketing and Website Design & Development. By engaging with our services, you agree to comply with and be bound by these terms. Please read them carefully.

1. Acceptance of Terms

By accessing or using our services, you confirm that you have read, understood, and agreed to these Terms and Conditions. If you do not agree with any part of these terms, you must not use our services.

2. Services Offered

We provide the following services:

  1. SEO: Optimization of websites to improve search engine rankings.
  2. GMB Management: Creation, verification, and optimization of Google My Business profiles.
  3. Digital Marketing: Campaign management, including PPC, social media marketing, email marketing, and content marketing.
  4. Website Design & Development: Custom website design, development, and maintenance services.

3. Client Responsibilities

As a client, you agree to:

●        Provide accurate and complete information necessary for the delivery of services.

●        Cooperate with us and respond promptly to requests for feedback or approvals.

●        Ensure that any content, materials, or data provided to us do not violate intellectual property rights, privacy laws, or any applicable regulations.

●        Pay all fees and charges in a timely manner as outlined in the agreed-upon contract or invoice.

4. Payment Terms

  1. Fees: Fees for services will be outlined in a proposal, contract, or invoice and directly in our payment tab a well. All fees are non-refundable unless otherwise stated.
  2. Payment Methods: We accept payments via (processed securely through third-party payment processors like PayPal, Gateways and bank transfers).
  3. Payment Terms: All payments are due upfront unless otherwise agreed. Payment schedules align with the project’s billing date.
  4. Late Payments: Late payments may result in suspension of services or additional charges as outlined in the contract.

5. Intellectual Property

  1. Client Content: You retain ownership of all content, data, and materials provided to us to deliver services.
  2. Our Work: Unless otherwise agreed in writing, we retain ownership of any tools, methodologies, templates, or intellectual property developed during providing services.
  3. Licenses: Upon full payment, we grant you a non-exclusive, non-transferable license to use the deliverables (e.g., website design and marketing materials) for your business purposes.

6. Confidentiality

We agree to maintain the confidentiality of all client information and data shared with us, except where disclosure is required by law or necessary to provide the services.

7. Data Protection

We comply with applicable data protection laws, including but not limited to the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA).

8. Limitation of Liability

  1. No Guarantees: While we strive to deliver high-quality services, we do not guarantee specific results, such as search engine rankings, website traffic, or campaign performance.
  2. Indemnification: You agree to indemnify and hold us harmless from any claims, damages, or losses arising from your use of our services or violation of these terms.
  3. Maximum Liability: Our total liability for any claim arising out of or related to our services shall not exceed the total fees paid by you for the specific service in question.

9. Termination

  1. By Client: You may terminate services by providing written notice. Any unpaid fees for work completed up to the termination date will remain due.
  2. By Us: We may terminate services if you breach these terms, fail to pay a fee or engage in conduct that negatively impacts our ability to deliver services.
  3. Effect of Termination: Upon termination, you will no longer have access to our services, and we will cease all work on your behalf.

 10. Third-Party Services

Our services may involve the use of third-party tools, platforms, or services. We are not responsible for the terms, privacy policies, or practices of these third parties.

11. Amendments

We reserve the right to update or modify these Terms and Conditions at any time. Any changes will be effective upon posting on our website or notifying you directly. Continued use of our services after changes constitute acceptance of the updated terms.

13. Contact Us

If you have any questions or concerns about these Terms and Conditions, please contact us at info@crossdigi.com

Cross Digital

   

By using our services, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.

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